In celebration of Data Privacy Day 2024, the Office of the Data Protection Commissioner (ODPC) in Kenya has launched an innovative AI chatbot to enhance data privacy awareness and support among citizens and businesses.
The AI chatbot was officially launched by Cabinet Secretary Ministry of Information, Communications and Digital Economy Eliud Owalo as part of the nationwide Data Privacy Day activities.
The Data Privacy Day commemorates the signing of Convention 108, the only international convention on data protection, and aims to raise awareness about personal data protection among citizens, data controllers, and data processors in both the private and public sectors. This year’s theme, “Fostering a Culture of Data Privacy,” aims to establish a comprehensive approach to data protection within organizations, communities, and society at large.
The chatbot – LindaData aims to provide accessible and real-time assistance to individuals and organizations seeking information on data protection regulations, best practices, and compliance guidelines. This initiative underscores Kenya’s commitment to promoting a culture of data privacy and security in the digital age.
The ODPC’s AI chatbot is designed to offer personalized responses to inquiries related to data privacy, data breaches, consent requirements, and other pertinent topics. By harnessing the power of artificial intelligence, the chatbot is poised to serve as a valuable resource for fostering a greater understanding of data protection principles and empowering stakeholders to safeguard their personal and organizational data.
Speaking at the launch event, CS Owalo emphasized that deployment of the ODPC’s AI chatbot stands as a testament to the country’s dedication to advancing data protection initiatives and ensuring that individuals and enterprises are equipped to navigate the intricacies of data privacy in an increasingly interconnected world.
The Data Commissioner further pointed out the significance of leveraging technology to champion data privacy in a rapidly evolving digital landscape.
“The introduction of the AI chatbot aligns with the ODPC’s mission to proactively engage with the public and businesses, equipping them with the knowledge and tools necessary to navigate the complexities of data privacy and uphold their rights,” the Data Commissioner added.
As part of the Data Privacy Day activities, CS Owalo also launched the third regional office in Kisumu which becomes the third office to be launched after Mombasa and Nakuru.
In commemoration of the event, the Office also held workshops on 25th January in Kisumu, Nakuru, and Mombasa in addition to virtual webinars held on 22nd and 23rd January which was Open to the public.
The ODPC also has a presence in Huduma Centres in Nyeri, Garissa, and Eldoret, serving as focal points for data protection services in their respective regions.
