OFFICE OF THE DATA PROTECTION COMMISSIONER KENYA

Frequently Asked Questions

What is a Data Breach?
Is an incident where information is compromised or taken from a system without the knowledge or authorization of the system’s owner.
Who is a Data Controller?
A data controller is an entity that determines the purpose and means of processing of personal data. An entity refers to a natural or legal person, public authority, agency or other body which, alone or jointly with others
Who is a Data Processor?
Anyone can reach out to the Office of the Data Protection Commissioner through the given communication channels; email, telephone number, social media accounts and postal address.
How long will it take to resolve a complaint?
That is dependent on the comment made. More details on the duration can be found in our “What we do page”
How do I respond to a Data Breach?
Contact the Office of the Data Protection Commissioner for further investigation.
How Can I request a Data Controller for my information?
Contact the Office of the Data Protection Commissioner for further direction.
How can I be exempted by the Data Commissioner?
By making a formal application to the ODPC with adequate reasons for further investigation.
What action do I take if my Data Rights are violated?
Report your concern to the ODPC through the given communication channel(s).
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